Privacy Policy

Effective Date: 22nd May 2025
Owner: Luke Lawrence Kirkman
Website: erlaueyn.com
Contact: lukekirkmanceramics@gmail.com

At Er Laueyn, I respect your privacy and am committed to protecting your personal data. This Privacy Policy explains how I collect, use, and protect your information when you interact with my business through this website, hosted by Squarespace.

1. Who I Am

I am a sole trader offering handmade pottery. My website is built and hosted on Squarespace, which also provides e-commerce tools and analytics services. For the purposes of the UK General Data Protection Regulation (UK GDPR), I am the data controller of the personal data collected through this site.

2. What Data I Collect

I may collect and process the following data:

a. Information You Provide

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment and order details (handled securely via third-party processors)

  • Messages sent through forms or email

b. Automatically Collected Information

  • IP address

  • Browser and device type

  • Pages visited, time spent on the site

  • Cookies and analytics data (via Squarespace or Google Analytics)

3. How I Use Your Data

I use your information to:

  • Process and ship your orders

  • Respond to your questions or messages

  • Send marketing emails (only with your consent)

  • Maintain and improve the website

  • Meet legal and accounting obligations

4. Lawful Basis for Processing

Under the UK GDPR, I rely on the following lawful bases:

  • Contract: To fulfil your order or respond to your enquiry

  • Consent: For email marketing or cookies (you can withdraw consent anytime)

  • Legal obligation: For tax and accounting purposes

  • Legitimate interests: To improve the website and services

5. Sharing Your Data

I do not sell your data. I may share it with:

  • Squarespace: for hosting and analytics

  • Payment processors (Stripe, PayPal, Apple Pay) — I never store your card details

  • Delivery providers (e.g. Royal Mail)

  • HMRC or legal authorities, where required by law

6. International Data Transfers

Your data may be processed outside the UK (e.g. by Squarespace, which is US-based). In these cases, I ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your rights.

7. Your Rights

You have the right to:

  • Access the data I hold about you

  • Correct inaccurate data

  • Request deletion of your data (where legally allowed)

  • Object to or restrict data processing

  • Withdraw consent at any time (e.g. unsubscribe from emails)

  • Lodge a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk

To exercise your rights, email me at [your@email.com].

8. Data Retention

I only retain your data for as long as necessary to fulfil the purposes described here, including legal and accounting obligations. Typically, order records are kept for 6 years.

9. Cookies

This website uses cookies to:

  • Keep track of your shopping basket

  • Analyse site usage and improve performance

  • Remember your preferences

You’ll be asked to consent to cookies on your first visit. You can change cookie settings in your browser anytime.

10. Security

I use secure systems to protect your personal information and rely on Squarespace’s robust security infrastructure. However, no method of online transmission is entirely secure.

11. Changes to This Policy

I may update this policy occasionally. The latest version will always be posted on this page, with a revised “Effective Date.”

12. Contact

If you have any questions about this policy or your personal data, please contact:

Luke Kirkman
er laueyn
Email: lukekirkmanceramics@gmail.com
Website: erlaueyn.com